They can access customer’s system information easily, including software and hardware configurations. ![]() GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice. Agents can connect to any unattended machines whenever they want to resolve issues. ![]() The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there. Technical agents can convert their chat or call support into an online support session in an instant. ![]() It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are.
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